Frequently asked questions

Everything you need to know about selling through Shop This Room.

What does Shop This Room actually do?

Shop This Room turns premium venues into storefronts for your products. Hotels, restaurants, members' clubs and similar venues display your products to their guests. When a guest wants to buy, they scan a QR code or tap a link, browse your products, and check out — all without leaving the venue experience.

How long does setup take?

Install the app, connect your Shopify store, and your products are ready to list. The whole process takes a few minutes. Shop This Room handles the storefront — you don't need to build or host anything.

Do I need to manage separate inventory for venues?

No. Shop This Room pulls directly from your existing Shopify catalogue. Your inventory, prices, and product details stay in one place. Any change you make in Shopify is reflected on Shop This Room storefronts automatically.

How does a guest actually buy something?

Guests scan a QR code placed in the venue, or tap a link in the venue's app or guest communications. This opens a branded storefront showing your products. They browse, select an item, and pay — the order comes through to your Shopify store like any other.

Where do orders go?

Straight into your Shopify store. Every Shop This Room sale appears as a Shopify order, tagged to the Shop This Room channel. You fulfil it exactly as you would any other order — no extra steps, no separate system.

Which venues are on the platform?

Shop This Room works with premium hospitality and lifestyle venues — hotels, restaurants, members' clubs, spas, and boutique venues. If you're interested in a specific venue, get in touch and we'll tell you whether they're live or being onboarded.

What does Shop This Room charge?

Shop This Room charges a 15% commission on sales made through venue storefronts. There are no monthly fees, setup fees, or listing fees. You only pay when you make a sale. Billing is handled automatically through Shopify.

Can I control which products appear in venues?

Yes. You can choose which products are listed on Shop This Room storefronts. If a product isn't suitable for a venue context — or you'd rather keep it exclusive to your own channels — you can exclude it.

What if I want to stop using Shop This Room?

You can disconnect and uninstall the app at any time from your Shopify admin. Your store and products are unaffected. There are no cancellation fees or lock-in periods.

Still have a question? Email us at hello@thisroom.shop and we'll get back to you quickly.